Vision, Mission, Values
Our Vision, Mission and Values

Our Vision

Transforming Care. Bringing Health To Every Home.

Transforming Care

With our aging population and the present system of episodic healthcare services (mainly focused around acute care), "Transforming Care" is a call for a fundamental shift in the way we deliver the most appropriate care- centred on the needs of patients.

"Transforming Care" is not about making incremental changes and getting better at what we do. It is about moving away from illness-care focus to truly keeping patients and residents healthy, and looking after their well-being.

Bringing Health To Every Home

This statement highlights our Vision to reach out to our community in the West. Aligned with our Mission, "Bringing Health" speaks of our aspiration to integrate and simplify healthcare so that it may be accessible to help the healthy stay healthy, to help the sick get well and to empower the community to manage their well-being.

Our Mission

Stay Well. Heal. Empower.

Providing integrated healthcare by working hand-in-hand with community partners, patients, caregivers and staff.

Stay Well

Within the whole realm of healthcare, helping people to stay healthy is a priority. Hence, one of our pillars of our mission is to help the community stay well.

Heal

When individuals fall sick, we will heal them to the best of our ability. This is the traditional role of hospitals and we must continue to excel in this area of care.

Empower

For the healthy, we want to empower them with information, resources, outreach programmes and education to continue living healthy lives. For those who require ongoing care or are beyond healing, we want to empower them to live their lives as comfortably as possible and with dignity.

Our Values

Patient-Centredness. Integrity. Excellence. Mutual Respect. Open Mindedness.

Patient-Centredness

We design and deliver care around the needs of our patients and their caregivers.

Integrity

We uphold trust through all we say and do.

Excellence

We give our best, every time.

Mutual Respect

We treat each and every individual with dignity.

Open-Mindedness

We embrace change and champion innovation.